PARADISUS LOS CAYOS
A modern eco-resort located in the western part of Cayo Santa Maria island, on one of its most pristine beaches, is the perfect vacation spot for couples, families, or groups.
802 rooms with maximum comfort. Exclusive segments: Royal Service (adults only) and The Reserve.
Key features of the hotel:
Dining area with a variety of gastronomic offerings and excellent bars.
Spacious kids club, diving, and entertainment activities.
Diverse opportunities for organizing celebrations, weddings, meetings, conferences, and incentive events in a modern conference center designed for 900 people.
The resort is located near a tourist town with a spa, nightclub, cigar shop, shopping galleries, and other entertainment options.
| Accommodation comments |
Hotel zones:
- Standard zone.
- The Reserve zone.
- Royal Service adults-only zone.
- Central zone (gastronomic offerings, meetings and events, wedding gazebo and pavilion, kids club, gym and hair salon, pools).
Royal Service for Royal Service rooms (adults only 18+, valid from 11/01/2020–10/31/2021):
- separate building or floor.
- butler and/or concierge services.
- pillow and aroma menu.
- personalized check-in and check-out at a separate reception desk.
- early check-in if available, guaranteed late check-out until 14:00.
- personal attention throughout the stay.
- beach and pool concierge.
- unpacking/packing luggage (upon request).
- personalized bar (according to client preferences).
- bath preparation with salt and candles (once per stay).
- tea time and snacks.
- breakfast, lunch, and dinner à la carte.
- turndown service.
- massage discount.
- gym sauna (free).
- priority booking at à la carte restaurants.
- priority booking of sports facilities.
- 24-hour room service.
- à la carte dinner in the room (free).
- exclusive lounge areas.
- terrace with exclusive lounge.
- free Wi-Fi in public areas.
- exclusive pool.
- exclusive beach.
- exclusive beach and pool bar.
- exclusive VIP Bar Lounge Restaurant.
The Reserve services for The Reserve rooms (11/01/2020–10/31/2021):
- separate entrance, reception, lounge, concierge.
- personalized check-in and check-out.
- internet area, free Wi-Fi.
- gym, massage.
- separate pool and beach area.
- exclusive bar and restaurant.
- breakfast, lunch, dinner à la carte and snacks.
- 100% non-smoking area.
- beach and pool concierge.
- 24-hour room service.
- access to infrastructure and priority booking of services and restaurants in the standard zone (no access to Royal Service zone, restaurants, and services).
- early check-in if available, guaranteed late check-out until 14:00.
- turndown service, unpacking/packing luggage (upon request).
- bath preparation with salt and candles (once per stay).
- pillow menu.
Family Concierge service in addition to The Reserve services for family vacations (extra charge):
- PARADISE KIDS beach kit.
- special children's amenities in the room.
- fun bathing for kids (upon request).
- children's minibar.
- nanny service booking 24 hours in advance (extra charge).
Honeymoon services (11/01/2020–10/31/2021) for stays of at least 4 nights and marriage registration within 6 months prior to hotel stay. Information must be provided at booking and noted on the voucher. Original Marriage Certificate must be presented upon arrival.
- Special honeymoon room (location, king-size bed, room decoration).
- Upon arrival: flowers, bottle of wine, chocolate.
- Turndown service (first night).
- Breakfast in the room (once per stay).
- Late check-out until 15:00 (if possible).
- Special honeymoon gift.
- Honeymoon cocktail (once per week). |
| Rooms for people with disabilities |
available |
| Connecting rooms |
available |
| Check-in time |
16:00 |
| Check-out time |
12:00 |